Frequently Asked Questions

Having questions is a normal part of being a parent. Luckily, we’ve gone ahead and answered many of the common questions we get about Balmex. If you have further questions, visit our Contact Us page.

Frequently Asked Questions

Can Balmex be used every day?

Yes, both Balmex formulations are gentle enough to be used on a daily basis. In fact, you can use Balmex at every diaper change to help prevent diaper rash.

Can I use Balmex on my baby’s sensitive skin?

Yes, Balmex Complete Protection cream is hypo-allergenic, paraben-free, dye-free and fragrance-free—the ideal combination for sensitive skin. Plus, it’s dermatologist tested and approved.

Can I use too much Balmex?

There’s no need to worry about using too much Balmex, it won’t hurt your little bundle of joy. In general, it’s recommended that you apply Balmex liberally as often as necessary, with each diaper change, especially at bedtime or any time when exposure to wet diapers may be longer than usual.

Should I use Balmex if there aren’t signs of diaper rash?

Balmex can be used when to treat and prevent future diaper rashes. Therefore, yes, you can apply Balmex to your baby’s bottom even if it’s not red.

Can Balmex be used on other rashes?

Balmex Complete is specifically formulated to fight back against diaper rashes. Balmex Multi-Purpose Healing Ointment is a petrolatum-based skin protectant that can used for a wider range of skin irritations, from diaper rash to chapped, chaffed skin.

Can Balmex be used on adults?

Yes, however, Adults can also use Balmex AdultAdvantage to find relief against skin irritation and rash.

What if the diaper rash gets worse?

If your baby’s condition worsens or the symptoms last more than 7 days or clear up and occur again within a few days, discontinue use of Balmex and call your doctor.

What if your baby ingests Balmex?

In the unusual event that your baby ingests Balmex, get medical help or call Poison Control Center immediately. Like other creams and lotions, we recommend keeping Balmex out of your baby’s reach.

Learn what causes diaper rash,
and get treatment tips.

Diaper Rash 101